Privacy policy

• Information you send me directly, such as your name, phone number, email address, and the content of your messages.
• Messages sent through WhatsApp services I operate, including text, choices made in forms or menus, and any photos or files you choose to send.
• Basic technical data needed to run the service, such as message timestamps, delivery status, and server logs.

This website does not use advertising or tracking cookies.

• To respond to you and provide the service you asked for, for example taking an order, booking, or enquiry and passing it to the business concerned.
• To operate, secure, troubleshoot, and improve the service.
• To meet legal obligations.

I do not sell personal information, and I do not use it for advertising.

• The business you are contacting, when a service is operated on that business's behalf.
• Service providers that host or process data for me, such as Meta (WhatsApp), cloud hosting providers, and AI model providers used to understand and draft messages. They may only use the data to provide their services.
• Authorities, where required by law.

I keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymise it.

You can ask to access, correct, or delete your personal information, or stop receiving messages at any time. In WhatsApp services I operate, replying STOP pauses automated messages and HUMAN requests a person. To make any request, contact me using the details below.

I use reasonable technical and organisational measures to protect personal information, including encrypted connections and restricted access to credentials and data.

These services are not directed at children under 13, and I do not knowingly collect their information.

I may update this policy. The effective date above shows when it last changed.